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Returns and Warranty

Standard Return Policy

All items sold by Baez Racing Motorsports, LLC fall under our standard return policy. Merchandise under this Standard Return Policy may be returned if it meets the following criteria. All money will be refund, no question asked, your satisfaction the must important aspect of your experience.

  • Returned within 15 days from the original invoice date.

  • Product is unopened, unused and in brand new resalable condition.

  • Product is not a clearance or special order item.

  • Returns must be submitted through "Contact" site via email or your member account. 
    Failure to comply with the terms stated herein, as well as those stated on the RMA form, may result in delayed return processing and/or refusal of returned packages. Items that were shipped incorrectly, have been damaged in transit, or which require warranty repair or replacement are not covered by our Standard Return Policy and must be reviewed by a member of our Customer Service Department.

 

Items Shorted and/or Damaged in Transit

Baez Racing Motorsports, LLC must be notified of any damage or other shipping problems within 24 hours of delivery. Compliance with the instructions outlined below will expedite claim procedures and help ensure the applicant’s compensation for damages incurred.

  • Contact us immediately to report the problem. You may be asked to provide photographic verification of shipping damages.

  • Once the damage has been reported, we will begin the necessary steps to complete a shipping claim. Please keep the boxes, packaging materials, and damaged item(s) in a safe place until the shipping carrier can return to inspect the situation.

  • Please note: the recipient of the order must retain all boxes and original packaging materials as evidence of any and all damages. These items must be present with the ordered parts when the shipping carrier returns to inspect the damaged items. Failure to keep the original packaging may result in the loss or refusal of a claim. Baez Racing Motorsports, LLC will not be held responsible for claims denied due to missing packaging materials and boxes.

  • If the above-named criteria have been met, we will authorize the shipment of a replacement order as soon as the shipping carrier has provided notice of inspection and/or pickup.

 

Order Exchanges

Baez Racing Motorsports does offers in-store credit for returned items, and exchanges can be made. All returns and replacement shipments will be treated as separate transactions.

 

Product Refunds

Once your return shipment has been received and approved, we will enter it in our system and automatically credit your original form of payment. The refund will most likely appear on your credit statement within 1-5 business days, depending on your bank's processing practices. Please keep in mind that only returns which meet all RMA conditions and Standard Return Policy requirements will be eligible for refunds. Baez Racing Motorsports does not refund shipping charges for returned items. Refused or undeliverable orders may also be subject to return freight fees and customs clearance charges. If you have any questions regarding the refund process, please feel free to contact our email. 

 

Product Warranties

All warranty and service claims must be handled directly with the manufacturer. If you need help processing the claim, or have any questions about a warranty case, please feel free to contact us.

 

Conditions of Use

By visiting or purchasing from www.baezracingmotorsports.com, you agree to abide by our terms and conditions, including those set forth on this page. Any revisions to our Return Policies will be posted on this page and any other page we deem necessary to inform our users of any changes made. We reserve the right to modify our Return Policies at any time. Your continued use of the Site following any policy revisions constitutes your acceptance of and agreement with the changes made.

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Affirm Payment Option disclosure:

Payment options through Affirm are subject to eligibility, may not be available in all states, and are provided by these lending partners: affirm.com/lenders. CA residents: Loans by Affirm Loan Services, LLC are made or arranged pursuant to a California  Lenders Law license.

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